Ken was recruited to American Utility Management (AUM) to help stabilize their infrastructure as well as help change the image of the company from a commodity processor of utility bills to a trusted advisor and consultant to the Billion $ multifamily residential industry. AUM, as a Software as a Service provider, had grown so fast, their infrastructure could not scale to meet demand. Some of the initiatives Ken was responsible for were:
- Design, acquisition and implementation of a hybrid dedicated and cloud-based delivery platform
- Upgrade of a custom Oracle database platform containing over 1 Billion records of customer utility information
- Evaluation, design and implementation of an award-winning industry-first customer facing analytics engine
- Design and implementation of SCORE (Statistical Comparison of Relative Efficiency). SCORE, a complex statistical evaluation platform, compared hundreds of multi-family residential communities to each other and scored their efficiency. Using this information, AUM and their customers, were able to partner on ways to improve efficiency and lower utility costs.
As the Chief Technology Office for Rand McNally for over 10 years, I gained experience running software development, supply chain, distribution and back office operations. In this role, I created and executed strategic plans and successfully managed teams of over 100 associates. Initiatives included, the following highlights. In over 10 years, there are too many to list.
- Developed relationships and negotiated multiple international (on-shore, near-shore, and off-shore) development and supplier contracts for both software and physical goods
- Developed and maintained successful partnerships that resulted in profitable, award-winning software for mobile devices
- Worked with the largest companies (Oracle, Microsoft, IBM, HP, Google) to develop business relationships, sell products as well as install and operate their systems
- Worked with sister companies to consolidate purchasing power for telecom, computing resources and other shared resources.